Cancellation & Return Policy

Vehicle Return

The renter is required to return the vehicle at the designated time.

• Early return: In the event the vehicle is returned prior to the scheduled end of the rental period, no refund will be issued.
• Late return: The first (1st) hour of delay is free of charge. From the second (2nd) hour onwards, a fee equal to one-third (1/3) of the daily rental rate applies per hour. After three (3) hours of delay, the full daily rental rate will be charged.

Booking Cancellation Policy

At CM Cars, the following terms apply to booking cancellations:

• Cancellation 21 days or more prior to arrival: The full deposit amount is refunded. Any transaction fees or bank charges are borne exclusively by the customer.
• Cancellation less than 21 days prior to arrival: The customer is required to pay 50% of the total cost of the cancelled days.

Transaction Fees

In the event of a refund, please note that any bank fees, card processing charges, or transaction costs are the sole responsibility of the customer and will be deducted from the final refund amount.